Roar Agency Support Service

Our Mission is to encourage and empower people
to live their best lives

Roar Agency is a boutique support agency providing services for people on the NDIS. We believe everyone’s journey is unique and we are passionate about providing a quality and personal service where you feel valued and listened to. 

Roar was founded by Emily, the step mum of an amazing young man who receives NDIS support. 

‘As we embarked on our journey to find optimal support for Josh, the need in the support worker space for a truly personalised service became evident.  Along the way we met with so many other carers and participants who were also struggling to get optimal supports for their loved ones. After trialling bigger groups, through to support worker platforms to find the right match to truly understand and assist Josh, but with little success, I decided that I needed to gather a team of professionals and establish a new kind of support business.’

What We Do
At Roar Agency, we pride ourselves on offering our customers a quality and personalised service.

We believe everyone’s journey is unique and you deserve a tailored support plan made just for you. That’s why we spend the time to get to know you and build a plan that will best support you to achieve your goals.

We are a genuine, caring group who will work closely with you to ensure your NDIS funding is targeted to give you the best outcomes.

As a boutique provider we have the time and focus to provide truly customised support – all built around you working towards your goals. Our kind, caring, confident workers have the experience and compassion to help find the Roar in you. 

As an agency you have peace of mind that you have a case manager who will work closely with you and the support workers to ensure we are always providing the best workers and activities to match your aspirations, goals and personality.

Over 50% of our staff have a family member or partner with a disability. We also have staff members with lived experiences who understand and appreciate your circumstances.  We take pride in matching the correct support worker for you. We understand how important this is which is why we develop profiles of all our staff members including photos which we send to you for your selection. We also arrange meet and greets on a day and time that you choose. If we don’t have a current staff member that meets your preferences we are happy to recruit specifically for you. 


What People Say About Us

We had the most amazing week away in a beautiful ocean view room on the Sunshine Coast that was put together by Emily who was so friendly and easy to deal with. She was so excited to help us put together 2 birthdays in the one week, she just oozed excitement and happiness for us. Our little boy had just had double cochlear surgery 4 weeks prior and turned 5 the week we went away. Nothing was a problem for Emily. Everything we asked for she delivered and more. The activities that were organised were perfect for our family and our post surgery recovery. There was a welcome pack waiting for us with food and our itinerary. Everything was just perfect. Emily also organised 2 beautiful birthday cakes which we will be forever grateful for, it’s just another memorable moment for our family. To relax and forget the daily struggles we cope with was well needed and roar agency definetely didn’t disappoint, I would highly recommend this company to anyone looking for a short time stay. – Mel
The Roar staff are very professional and so helpful and friendly. Signing up and organising respite was so smooth and easy. The support workers were lovely and our girls immediately felt comfortable and relaxed with them. Our STA weekend was amazing 5 star. A huge thank you to everyone from Roar Agency. #bestweekendever 
Highly recommend Roar Agency, particularly Greg and Morgan (and the rest of the team!) They go above and beyond for their clients and families and involved therapists, and cultivate fantastic relationships with Support Co-ordinators. Im so glad to have found them.

– Sharon

Thank you Greg and team at Roar!

– Seirosa

Definetely are amazing. Morgan was terrific with us from day 1.

– Derek